Online Store Terms
Eligibility
By placing an order with Peptex, you confirm that:
- You are at least 18 years of age.
- You are legally permitted to purchase products from our website in your jurisdiction.
- You have read and agree to these Terms of Service.
- You agree to comply with our Research Use Only Policy where applicable.
- You will use this website lawfully and in accordance with these Terms.
We reserve the right to refuse, cancel or limit any order where these conditions are not met.
Products
Product Information
Peptex supplies research products and laboratory reference materials.
Whilst we make every effort to ensure product descriptions, specifications, images and Certificates of Analysis are accurate, they are provided for general information only and may be updated or amended without notice.
Product packaging, labelling and appearance may vary slightly between production batches without affecting quality.
Nothing on this website should be interpreted as medical, pharmaceutical or healthcare advice.
Research Use
Research Use Policy
The purchase and use of products supplied by Peptex are also governed by our Research Use Only Policy.
By placing an order you acknowledge that you have read, understood and agree to comply with that policy, which forms part of these Terms of Service.
Orders
Order Acceptance
Submitting an order does not constitute acceptance by Peptex.
Your order is accepted only once it has been processed and dispatched.
We reserve the right to refuse, limit or cancel any order where:
- Products are unavailable.
- Payment cannot be authorised.
- Pricing or product information contains an error.
- Fraudulent or suspicious activity is suspected.
- Information provided during checkout is inaccurate or incomplete.
- We reasonably believe these Terms or our Research Use Only Policy may be breached.
Pricing & Payment
Prices
All prices displayed on our website are shown in Pounds Sterling (£) unless otherwise stated.
Prices may be amended at any time without prior notice.
Payment must be successfully authorised before goods are dispatched.
Where an obvious pricing error has occurred, Peptex reserves the right to cancel the order and issue a full refund.
Shipping & Delivery
Delivery
Estimated delivery times are provided for guidance only and are not guaranteed.
Peptex is not responsible for delays caused by courier services, customs clearance, adverse weather, industrial action or circumstances beyond our reasonable control.
Risk in the goods passes to you upon successful delivery.
Ownership of the goods transfers only once full payment has been received.
Returns & Refunds
Returns Policy
Returns, cancellations and refunds are governed by our Returns & Refunds Policy.
Please refer to that policy for full details regarding eligibility, return procedures and any applicable exclusions.
Account Security
Your Account
If you create an account with Peptex, you are responsible for maintaining the confidentiality of your login details.
You agree to notify us immediately if you believe your account has been accessed without authorisation.
Peptex accepts no responsibility for losses arising from unauthorised access resulting from failure to protect your account credentials.
Intellectual Property
Ownership
All content on the Peptex website, including but not limited to:
- Logos
- Branding
- Graphics
- Images
- Product photography
- Certificates of Analysis
- Website design
- Written content
- Icons and downloadable resources
remains the property of Peptex or its licensors and may not be copied, reproduced, distributed, modified or republished without prior written permission.
Website Use
Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Introduce malicious software, scripts or code.
- Interfere with the operation, availability or security of the website.
- Scrape, copy or reproduce website content without written permission.
- Misrepresent your identity or provide false information.
Third-Party Services
External Providers
Our website may utilise third-party services including payment processors, shipping providers, analytics services and external websites.
Peptex accepts no responsibility for the availability, security, content or privacy practices of third-party services.
Use of those services is subject to their own terms and policies.
Limitation of Liability
Liability
To the fullest extent permitted by applicable law, Peptex shall not be liable for any indirect, incidental, consequential or special damages arising from:
- Your use of this website.
- The purchase of products.
- Delivery delays.
- Website interruptions.
- Technical errors or temporary unavailability.
Nothing within these Terms excludes or limits liability where such exclusion is prohibited by law.
Indemnity
Your Responsibilities
You agree to indemnify and hold harmless Peptex, its directors, employees and affiliates against any claims, losses, liabilities, damages or expenses arising from your breach of these Terms or misuse of this website.
Privacy
Your Information
Your use of this website is also governed by our Privacy Policy, which explains how we collect, store and process your personal information.
Changes to These Terms
Updates
Peptex reserves the right to amend these Terms of Service at any time.
The latest version will always be published on this page.
Continued use of the website following any changes constitutes acceptance of the updated Terms.
Severability
Validity
If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Governing Law
Jurisdiction
These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
Questions
If you have any questions regarding these Terms of Service, please contact us.
Email: info@peptex.co.uk
